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Refund & cancellation policy

Team entry is a commitment we plan the tournament around, so refunds follow a clear window. Here is exactly how it works.

If your team withdraws

Refunds depend on how far out you cancel — earlier means we can offer the spot to a waitlisted team.

Refund on a team's paid entry fee, by when the team withdraws.
When you withdrawRefund
15+ days before the eventFull refund (100%)
7–14 days before the eventHalf refund (50%)
Within 7 days of the eventNo refund

If we cancel or reschedule

If VolleyballGA cancels an event outright, every paid team receives a full refund — no request needed. If we reschedule, your entry carries to the new date; if that date doesn't work for your team, you can take a full refund instead.

Weather and venue changes

Play is indoors, so events run rain or shine. If a venue issue or severe-weather closure forces a cancellation, it is treated as an organizer cancellation above — a full refund or a carry-over to the rescheduled date.

How refunds are issued

Refunds go back to the original payment method used at checkout. Once approved they typically post within 5–10 business days, depending on your bank or card issuer. We refund the entry fee; any third-party processing fee is handled per the tiers above.

How to request a refund

Reply to your registration confirmation email with your team name and the event, and we'll process it against the policy above. You can also withdraw your team from the registration link in that confirmation.

Per-event terms

An individual event may publish its own refund terms on its event page — for example a different window for a season finale. When an event states its own policy, those terms govern that event; this page is the default everywhere else.

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